Content
5 modules
Course Length
5 hours
Instructor
Stellar Program Manager (AES)
Description
In this course on Motivating & Mentoring Staff, you will refine your coaching, mentoring, and delegation skills. You will also learn how to apply these skills to motivate others and unleash your team’s potential.
Objectives
- Learn an approach for motivating and inspiring staff through dialogue while improving innovation and problem-solving.
- Gain a better understanding from others on your coaching style and its impact on motivation.
- Practice skills for influencing others through an appropriate balance of telling and asking, grounded by active listening.
- Cultivate approaches for improving listening while increasing perceptions of empathy and caring.
- Develop ways to provide feedback for improvement to others, motivating personal change while maintaining self-esteem.
- Learn how to delegate effectively with clarity on expectations without feeling the need for hands-on involvement.
- Apply your learning to real coaching issues being dealt with back on the job using an innovative Real-Play activity.
1.
[Overview] Motivating & Mentoring Staff
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2.
Pre-Work Assignment
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3.
Virtual Classroom Session
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4.
Application Exercise
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5.
Knowledge Check
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